Privacy Policy

Privacy Policy

At Yatri Healing, your privacy and trust are our highest priorities. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with GDPR and relevant Indian laws.

1. Information We Collect

We may collect the following types of information:

• Personal Details: Name, contact information, and other details provided during booking.
• Sensitive Data: Health or personal information relevant to your therapy sessions.
• Payment Information: Billing details required for processing payments securely.
• Session Data: Audio or video recordings, with prior client consent, for training or documentation purposes.

2. How We Use Your Information

Your information is used to:

• Provide and manage our services.
• Process bookings, payments, and inquiries.
• Customize sessions to align with your goals and preferences.
• Maintain records for therapeutic purposes, only with your consent.

3. Sharing Your Information

• We do not sell or rent your personal information to third parties.
• Information may be shared with trusted third-party providers (e.g., payment processors or hosting services).
• Specific information may be disclosed in emergencies or if required by law, with careful discretion.

4. Consent for Recording and Touch-Based Therapies

• Recordings for training or documentation will only occur with your explicit permission. You may opt out by signing a waiver before the session.
• Therapies involving touch will proceed only with your prior consent, which can be discussed and documented before the session begins.

5. International Compliance

GDPR (UK):

Your data is processed in compliance with the General Data Protection Regulation (GDPR), which grants you specific rights, including:

• Accessing your personal data.
• Requesting corrections to inaccurate or incomplete information.
• Erasing your data under certain circumstances.
• Objecting to the processing of your data.
• Data portability (transferring your data to another controller, where applicable).

Additionally, we comply with the Data Protection Act 2018 (DPA 2018), which complements the GDPR by addressing specific UK requirements, such as data processing for law enforcement purposes and safeguarding sensitive personal data.

Indian Laws:

In India, we adhere to the Information Technology Act, 2000, specifically the rules outlined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. These rules ensure that sensitive personal data, such as health information, is collected, stored, and processed responsibly.

We also recognize the evolving Digital Personal Data Protection Act, 2023, which reinforces data privacy principles in India by regulating the collection, storage, and processing of personal information while ensuring transparency and accountability in handling such data.

6. Your Rights

You have the right to:

• Access and request a copy of your personal information.
• Request corrections to inaccurate or incomplete data.
• Withdraw consent for recordings or touch-based therapies at any time.

7. Data Security

We implement strict measures to protect your personal information from unauthorized access or misuse. However, no online system is entirely secure, and data sharing is done at your own risk.

8. Cookies and Website Usage

Our website uses cookies to enhance user experience. You may disable cookies in your browser settings, but certain features may not function optimally.

9. Third-Party Links

Our website may contain links to third-party sites. Yatri Healing is not responsible for the privacy practices or content of these sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on our website with an updated effective date.

11. Contact Us

For any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:

+44 7920653643

Yatrihealing6@gmail.com

Otrivita6@gmail.com